Article The major challenges in government payment processes: Survey reveals critical inefficiencies 5th September 2024 With local governments facing increasing pressure to modernize their revenue collection processes, the Autoagent 2024 Government Payment Processing survey presented to 2,500 government payment collections administrators and payment processing officials nationwide in July 2024 highlights the many significant challenges and inefficiencies plaguing current payment systems used by city and state governments. As six out of […]
Article Cities and counties can take key steps to avoid costly ransomware attacks 3rd September 2024 It costs real money when the public sector gets hit with a ransomware assault. The average (mean) cost for state and local government organizations to recover from a ransomware attack was $2.83 million in 2024, more than double the $1.21 million reported in 2023. This is a sample of the data in the “State of […]
Article Charging Forward: Public sector EVs pose both challenges and opportunities for state agencies and their partners 29th August 2024 Across the country, state and local procurement teams are taking up the call to expand electric vehicle (EV) infrastructure. For forward-thinking governments and government leaders, EV infrastructure is something of a no-brainer—it lays the groundwork for a fully electric future that matches contemporary sustainability goals and eventual cost savings. However, this transition comes with its […]
Article Saving the planet through procurement: Governments are identifying ways to use purchasing to achieve and support sustainability goals 28th August 2024 Sustainable government procurement is the process of acquiring goods and services that meet the government entity’s needs while minimizing environmental and social impacts. According to the MarketLinks blog, Sustainable Public Procurement and the Business Environment, “taxpayers around the world are increasingly holding governments accountable to spend public funds for their social and economic benefit in […]
Article How government agencies can successfully implement modernization projects 22nd August 2024 For state and local government leaders, technology modernization projects are often viewed as monumental undertakings characterized by complexity and uncertainty. Today, these projects involve more emerging technology than ever, and its importance continues to grow as the public expects a high level of service delivery from government agencies. According to the National Association of State […]
Article Security gaps leave local governments vulnerable to a variety of cyber threats 21st August 2024 Cities and counties are beefing up their IT security, and that makes sense, says Augustine Boateng, interim chief information officer (CIO) in Memphis, Tenn. “It’s important to note that local governments have developed a reputation over the years for having lackluster cybersecurity; and not without good reason. As a result, we’re seeing more and more […]
Commentary Justice40: Getting federal funds to communities that need it most 19th August 2024 President Biden may have had Jonestown, Md., in mind when he created his landmark Justice40 initiative. Launched in 2021, Justice40 aims to deliver 40 percent of federal climate and clean energy investments to “disadvantaged” communities. You could say that Jonestown fits the bill. Founded by free African Americans in the mid-19th century, this unincorporated village […]
Article Manatee County Sheriff’s Office transforms performance management to improve service 16th August 2024 Residents are flocking to Manatee County, Fla. From 2010 to 2021, the county’s population grew by a whopping 33% to 429,000. And while the number of citizens increases, the local sheriff’s office is faced with a familiar challenge: an ongoing shortage of officers. According to a 2024 survey by public sector HR management company, NEOGOV, […]
Article Government EV fleets are expanding to include charging infrastructure for larger vehicles 14th August 2024 Local governments are increasingly looking to incorporate electric vehicles (EVs) into their fleets, says Suncheth Bhat, chief business officer at EV Realty, a firm that helps companies and other organizations across industries optimize their EV fleet operations. The company develops shared private fleet charging hubs that service multiple commercial fleetsin secure, high-power locations with dedicated […]
Article Five AI use cases, ready-made for public agencies 1st August 2024 Known as “the crossroads of the nation” for its proximity to some of the country’s busiest transportation routes, the small Missouri city of Wentzville could just as easily have earned that nickname for staking out new territory at the intersection of artificial intelligence (AI) technology and the citizen experience. Wentzville, a town of about 47,000, […]
Young Leaders Episode 4 – Cyril Jefferson – City Councilman, High Point, North Carolina 13th October 2020
Cycling, recycling and green space: these are the top 10 most sustainable cities in the U.S. 30th August 2024