Article

ArticleNews

Nevada has a large backlog of unemployment benefits appeals. It’s banking on AI to help.

Nevada has been buried in a backlog of unemployment benefits appeals that began flowing into the state’s Department of Employment, Training, and Rehabilitation (DETR) during the pandemic. The state thinks artificial intelligence (AI) may be the answer to digging itself out. Nevada recently became the first state government to utilize a generative AI system developed […]

How to build awareness of flood risk and gain buy-in for flood control measures

Floods are one of the most devastating events to strike a community—costly in terms of lives lost, damaged or destroyed homes, economic disruption, and damage to critical infrastructure. However, improvements in technology are helping local governments provide accurate assessments of flood risk, so steps can be taken to provide early and accurate warning of flood […]

Article

Governments should look under the hood to make sure their IT systems are safe from cyber criminals

Cities and counties should take a close look at their entire IT setup to ensure security against cyber threats, says Josh Koenig, co-founder & chief strategy officer at Pantheon, a website operations platform that offers tools that enable building Drupal and WordPress cloud-based sites with streamlined workflows, scalable infrastructure, and a fast, efficient content delivery […]

Article

Cleveland’s new strategic plan focuses on making city government work better

As Cleveland Mayor Justin Bibb stepped onto the Music Hall stage in the city’s Public Auditorium on March 5, 2024, it was hard not to lose your place on the continuum of past, present and future. The mayor’s purpose that day was to introduce his new 10-year operational strategic plan to an audience of some […]

Article

Securing cloud applications in government’s multi-cloud world

Local and state governments have increasingly embraced a multi-cloud strategy, providing them with greater resiliency than ever before and helping avoid vendor lock-in. However, while distributing agency application infrastructure and workloads among different cloud providers has distinct benefits, it also has specific drawbacks. Today, government IT teams find themselves navigating a labyrinth of security controls, […]

Article

For government fleet managers, the shift to EVs takes planning, training and funding

Because of the urgent need for decarbonization and reducing climate change, local government fleet managers are facing several major trends. One of these is the shift from internal combustion engines to electric vehicles (EVs), says Sam Pournazeri, senior director of Clean Transportation & Energy at ICF, a global consulting and technology services company with approximately […]

Article

The major challenges in government payment processes: Survey reveals critical inefficiencies

With local governments facing increasing pressure to modernize their revenue collection processes, the Autoagent 2024 Government Payment Processing survey presented to 2,500 government payment collections administrators and payment processing officials nationwide in July 2024 highlights the many significant challenges and inefficiencies plaguing current payment systems used by city and state governments. As six out of […]

Article

Emphasizing ‘people over position’: 2023 Exemplary Public Servant James Earp

Despite being voted “most likely to be president” in high school, James Earp’s path to public service wasn’t a direct one. But Earp, city manager for Hutto, Texas, and a recipient of this year’s American City & County Exemplary Public Service award, believes the winding road to his current role is evidence that he’s where […]

Article

Cities and counties can take key steps to avoid costly ransomware attacks

It costs real money when the public sector gets hit with a ransomware assault. The average (mean) cost for state and local government organizations to recover from a ransomware attack was $2.83 million in 2024, more than double the $1.21 million reported in 2023. This is a sample of the data in the “State of […]

Article

Fundamentals of fuel management for city fleets

For most fleets, fuel is the No. 1 cost center, and its fluctuating nature can make managing it tricky. According to a recent benchmarking report, fuel costs made up 50 percent of fleets’ budgets on average. With the right tools and techniques, however, fleets can reduce fuel waste, optimize the fuel economy of their assets […]

Attributes: Article

ArticleNews

Nevada has a large backlog of unemployment benefits appeals. It’s banking on AI to help.

Article

How to build awareness of flood risk and gain buy-in for flood control measures

Article

Governments should look under the hood to make sure their IT systems are safe from cyber criminals

Article

Cleveland’s new strategic plan focuses on making city government work better

Article

Securing cloud applications in government’s multi-cloud world

Article

For government fleet managers, the shift to EVs takes planning, training and funding

Article

The major challenges in government payment processes: Survey reveals critical inefficiencies

Article

Emphasizing ‘people over position’: 2023 Exemplary Public Servant James Earp

Article

Cities and counties can take key steps to avoid costly ransomware attacks

Article

Fundamentals of fuel management for city fleets

WHITE PAPERS

Industrial AMR infographic

Mechanize the Mop White Paper

3 Ways to Reduce Time-to-Hire in the Public Sector

Webinars

Overcoming Challenges & Creating Opportunities in Government Grant Management

How to Successfully Implement LED Streetlights in Your Hometown with Federal Funds

Grant Preparedness: Unlocking Funding Opportunities for Your Success

Podcast

Podcast: Disaster Management Symposium preview

Young Leaders Episode 4 – Cyril Jefferson – City Councilman, High Point, North Carolina

Young Leaders Episode 3 – Shannon Hardin – City Council President, Columbus, Ohio

GALLERIES

Cycling, recycling and green space: these are the top 10 most sustainable cities in the U.S.

These states ranked the best for drinking water quality in 2024

These localities were named the top 10 ‘healthiest communities’ in the U.S.