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Webinars


Webinar

How To: Evaluate Digital Government Service Delivery Technologies

How To: Evaluate Digital Government Service Delivery Technologies

  • 23rd January 2023

Wednesday, February 22, 2023 at 2:00 PM ET

New world. New experiences. It’s time for a new toolkit.

With consumers now accustomed to doing everything with just a few clicks, government agencies are setting ambitious goals to improve the resident experience online. It’s good for resident trust and satisfaction, and it’s good for agency efficiency.

But what should agency leaders prioritize as they evaluate digital service delivery technologies?

Join us for a discussion with a panel of government agencies who’ve “been there, done that.”

On the agenda:

  • How to effectively champion modernization in your agency
  • Key requirements for any technology vendor your agency is considering
  • The role of user experience in driving adoption and channel shift
  • Technical must-haves for a payments solution
  • How to evaluate a vendor’s partnership orientation to find the right fit for your needs

Register today for this informative session that will give you the insights and toolkit to help your organization evaluate and plan for accelerated digital service delivery excellence in 2023!

Sponsored by

Todd Shanley
Todd Shanley
Chief Information Officer
Cabarrus County, North Carolina
John M. Globensky
John M. Globensky
City Treasurer
Grand Rapids, Michigan
Clerk Mike Hammond
Clerk Mike Hammond
Criminal Court Clerk
Knox County, Tennessee
Jack Laskowitz - Moderator
Jack Laskowitz – Moderator
VP of RevOps
PayIt
Michelle M. Havich - Host
Michelle M. Havich – Host
Senior Editor
American City & County
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