2021 Government Consumer Payments Insight Report
Beyond COVID-19: How the public sector must innovate for the future and other highlights
This year’s report highlights how the COVID-19 pandemic changed the payment landscape forever. Our respondents provided insightful information regarding how they like to pay their bills as well as their opinions for future improvements. Download the report to learn:
- Top ways participants feel government payments could be innovated.
- How government agencies could improve their constituent’s payment experience?
- How do respondents feel about service fees?
- How concerned are your consumers about security and data breeches?
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