
Security
- Written by American City & County Administrator
- 10th October 2008
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Buffalo, N.Y.'s 48 hours to navigate a mission-critical transition to remote workIn Buffalo, N.Y., 311 is a vital lifeline for the city, providing an always-on call resource for the city’s 250,000 residents to reach city government. When the COVID-19 pandemic prompted a stay-at-home order, city officials knew a surge of calls was coming, and they needed to act fast to keep their front-line communications channel open. […]
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Discover How Public Sector Officials are Monitoring and Managing Overtime in This New White PaperOvertime has been out of control in some states and localities, especially with high vacancy rates in certain positions. Although overtime is necessary to ensure essential work gets done, some entities lack consistent overtime policies and monitoring practices. Considering that overtime is top of mind for many in the public sector, I thought you might […]