Article Technology: Solving problems for government—New technological developments help government teams to better serve their constituents 20th June 2023 When discussing a broad topic such as technology, it typically involves a new computer, phone or software program. While technology can be flashy and fun, its use by government and education teams is in the forefront to solve problems, address challenges or provide services in new ways. Colorado DMV innovatively serving customers One government office […]
Article Plug into data science with procurement tech 20th June 2023 Advanced data analytics yields significant benefits in areas like negotiation, vendor segmentation and yearly planning.” This is the thesis from a March 2017 article published by Mckinsey & Company titled, “The Era of Advanced Analytics in Procurement Has Begun.” While lightly geared towards the private sector, the article’s thesis is just as valid for public […]
News One month after ransomware attack, Dallas reports 90% of its network has been restored 12th June 2023 More than a month after a crippling ransomware attack on May 3, administrators from Dallas, Texas say they’ve restored more than 90% of the city’s network. “Our staff has worked tirelessly to restore and rebuild systems and return all systems to full functionality as quickly and securely as possible,” reads a statement issued last week […]
Article How decentralized identity technology can make access to government services more equitable 9th June 2023 Governments debate how much they should spend on public services, as witnessed by the recent debt-ceiling standoff, and by the annual budget process that plays out in every city and county. But everyone can probably agree that access to public services should be simple and equitable. Too often, though, services are difficult to consume. As […]
State and Local Cybersecurity Grant Program: Where local governments must allocate funds to support the future of cybersecurity 8th June 2023 This past February, the Department of Homeland Security’s State and Local Cybersecurity Grant Program began to distribute funds to states with approved cybersecurity plans. For budget and resource strapped state, local and territorial governments (STLGs), these grants enable crucial cybersecurity investments to protect our nation from unprecedented cybersecurity risks and help bridge the gap between […]
Article How to move to a citizen-focused engagement model 2nd June 2023 We know that engaged citizens play a critical role in helping make government agencies more transparent, more effective and more accountable. In fact, putting increased attention on digital government services and the citizen experience was ranked as one of the biggest changes that state chief information officers expected to continue post-pandemic. But too often, many […]
Article How to leverage digital tools to drive innovation in government 25th May 2023 The rapid evolution of digital technologies transformed the way governments function, making them more efficient, transparent and citizen-friendly. Rather than relying on crystal trophies, governments can leverage digital tools to drive innovation and streamline processes, benefiting the population they serve. Open data and crowdsourcing Open data refers to making government data available to the public, […]
News Oversight committee addresses NTIA reauthorization, FCC broadband map ahead of BEAD Program funding allocations 23rd May 2023 As technological advancements continue to roll out at a breakneck pace, from artificial intelligence to high speed broadband connectivity, investment in digital infrastructure has become a defining theme of the modern era. Rep. Cathy McMorris Rodgers, (R-Wash.), chair of the House Energy and Commerce Committee, stressed the importance of this charge in opening remarks at […]
Article Zero trust is a great strategy but a terrible name 17th May 2023 The monthly town hall meeting was going well until they got to the agenda item called “zero trust.” What was to be a routine request for additional funding to implement a zero-trust environment quickly became one of confusion and misunderstanding. Trust in government at all levels has continued its downward spiral over the years. So, […]
News Dallas ransomware attack shuts down systems, forces public safety to use backup communication protocols 11th May 2023 For the last week, information technology administrators in Dallas have been working around the clock to mitigate the impact of a widespread ransomware attack that disrupted business, caused first responders to impliment backup communication protocols, and took public-facing digital infrastructure offline. Since the early morning hours of last Wednesday, when ransomware was discovered in the […]
Young Leaders Episode 4 – Cyril Jefferson – City Councilman, High Point, North Carolina 13th October 2020
