In the February 2012 issue, we take a look at how multi-channel contact centers generate citizen engagement.
- Written by avaupel
- 1st February 2012
American City & County September 2015In the September issue, Robert Barkin explores the staffing crisis many local governments are facing. Also in this issue, Derek Prall discusses ways cities and counties deal with underutilized golf courses, and Stephanie Toone outlines ways municipalities can protect themselves digitally.
American City & County April 2015In the April issue, American City & County continues its Future Forecast series, examining public safety technology in 2020. Writer Derek Prall explores how cities and counties are fighting corruption, and a gallery highlights several parks and recreation projects from across the country.
American City & County November 2014In American City & County's November issue, we reveal our 2014 Municipal Leader of the Year; Derek Prall examines the dangers of public works professions and the perks of modern parking policies, and Rochester, N.Y. shows how the city is going from brown to green.
American City & County January 2016In the January issue, Editor Derek Prall describes how cities and counties are working to manage traffic using big data analytics . Also in this issue, Peter Dye discusses several projects accomplished through innovative financing, and Joseph Kosper, co-founder and CEO of RideScout, explains how transportation systems can be designed with mobility for all residents in mind.