They don’t make ’em like they used to!

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  Online sales tax collections proving essential for many state and local governments during COVID-19
  Many state and local government budgets rely heavily on sales tax collections. When the COVID-19 pandemic hit, general sales tax collections took a major hit as businesses were forced to close and in-person spending almost came to a stop. Still, nearly a year into the pandemic, in-person sales have mostly resumed across the country but have yet to rebound to pre-pandemic levels. On the other hand, ecommerce sales have skyrocketed over the past year—hitting 44...

  
  

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  Artificial cities could pave the way to driverless adoption
  Connected and autonomous vehicles (CAVs) have a future. That is without doubt but there is still a need to ensure that they will be safe on our highways and to ease the public’s safety concerns to increase their adoption over the next few years. CAVs need to be able to react to unforeseen events – just as we do as human drivers. None of the obstacles that drivers face can be anticipated and so the...

  
  

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  Using data to improve emergency response resources
  The ability for a COVID-19 outbreak to swiftly consume emergency response resources has emphasized the need for accurate and timely data reporting as a central component of the pandemic response effort. Continuous analysis of data collected is producing concerning results for response leaders, as new variants of the virus are discovered, and the United States continually breaks (or meets) its daily record of new cases and deaths. As cases spiked towards the end of 2020,...

  
  

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  Buffalo, N.Y.'s 48 hours to navigate a mission-critical transition to remote work
  In Buffalo, N.Y., 311 is a vital lifeline for the city, providing an always-on call resource for the city’s 250,000 residents to reach city government. When the COVID-19 pandemic prompted a stay-at-home order, city officials knew a surge of calls was coming, and they needed to act fast to keep their front-line communications channel open. The Division of Citizen Services – a critical link between City Hall and Buffalo residents – had 48 hours to...

  
  

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