Administration

Highlights

With Hurricane Ian’s landfall in Florida and South Carolina, local leaders are once again on the front lines of climate change

As communities throughout Florida survey damages following Hurricane Ian’s landfall Wednesday...

Report: Insufficient data central to Oakland, Calif.’s homelessness shortcomings

Over a period of three consecutive years beginning in 2018, Oakland, Calif.’s housing program,...

Report: Procurement projects are up this year with increase in federal spending

At annual town meetings and in city council meetings, discussion about new buildings and the...
CRM

CRM beyond sales: How government CRM can improve citizen engagement and satisfaction

Private companies know the value of customer relationship management and CRM workflows. For anyone new to CRM, it is a technology that helps companies manage relationships with current and potential customers. CRM systems help companies manage customer relationships throughout the entire customer life cycle, including sales, ecommerce, marketing and more. CRMs help organizations focus on […]

Amid digitization of public infrastructure, cybersecurity is increasingly a challenge

The digitization of public infrastructure is a double-edged sword: While technology can streamline workflows and make systems run more efficiently, it’s also vulnerable to digital threats.  “The integration of new technologies into the public transit industry has resulted in improved service offerings to customers. But while these new services provide important information and conveniences to […]

When spending federal stimulus dollars, local governments are considering long-term, community impact

From staffing constraints to budget shortfalls and an unprecedented pivot into the digital realm (driven by the pandemic), local governments have confronted myriad challenges over the last few years. But in this, there’s a bright spot: The federal government is investing an unprecedented amount of money into local governments. “The covid pandemic shuffled the deck […]
community

Proposed update to Community Reinvestment Act could support neighborhood recovery

The Community Reinvestment Act (CRA) is a U.S. federal law designed to encourage commercial banks and savings associations to help meet the needs of borrowers in all segments of their communities, including low- and moderate-income neighborhoods. Congress passed the Act in 1977 to reduce discriminatory credit practices against low-income neighborhoods, a practice known as redlining. […]

Louisiana city-parish’s communication department recognized for its efforts by Bloomberg Philanthropies initiative

Translating ideas and 10-year plans created by administrators in a town office into concepts that are readily digestible by the general public isn’t always easy; Baton Rouge/Parish of East Baton Rouge’s Department of Information Services is doing it right. The City-Parish’s Department of Information Services has operated for years as a more traditional IT department […]
1 2 3 4 5 … 395

WHITE PAPERS

view all

Events

Podcast

view all

Twitter

AmerCityCounty
AmerCityCounty
AmerCityCounty
AmerCityCounty
AmerCityCounty
AmerCityCounty
AmerCityCounty
AmerCityCounty