Stormwater utilities: outreach a priority
Seventy-four percent of the respondents to the 2007 National Stormwater Utility Survey recently released by Overland Park, Kan.-based Black & Veatch said
Seventy-four percent of the respondents to the 2007 National Stormwater Utility Survey recently released by Overland Park, Kan.-based Black & Veatch said organized public education is essential to the success of user fee-funded stormwater utilities. The biennial survey covers planning, operations, administration and financial management issues facing stormwater utilities in the United States and Canada. Respondents also said including inserts in utility bills are the best way to communicate with customers. The report can be downloaded at www.bv.com/stormwatersurvey, or e-mail [email protected] to request a printed version.
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