GIS/GPS
Report shows trends in GIS technology use
By: Ed Brock
Managing land records and tracking utility infrastructure are the most common uses for geographic information system (GIS) technology in the public sector,...
Fresh island perspective
Although it is hard to dispute the beauty of the Florida Keys' lush vegetation and vibrant colors, the coastal nature of the region presents challenges...
Healthy perspectives
By: By Greg Donahue
For public health officials, knowing where in the community people are contracting diseases or viruses is just as critical as knowing who has symptoms,...
Mapping the vote
By: By Emily Vines
Thousands of people move every day in America, which presents unique challenges for cities and counties before any election. Election agencies must ensure that voters are accurately assigned to districts, polling locations are properly sited and ballots are customized to reflect each special district....
ICMA survey shows increase in cities’ use of 311 systems
A growing number of local governments are implementing or considering 311 centralized customer service systems, according to a survey by the Washington-based International City/County Management Association....
Miami teams with Microsoft to create seniors
Miami’s senior residents now have access to computer training and equipment as part of the city’s eSeniors program....
John DeStefano, New Haven, Conn., Mayor
New Haven, Conn., Mayor John DeStefano talks with American City & County’s Deanna Hart about the city’s Municipal Identification Program...
Know the audience
By: By Chad Snow
IT managers often struggle to effectively communicate complex details about projects to elected officials and executive managers. The top city and county...
Saying hello to progress
Smith County, Texas, has grown quickly over the last few years, but the county's communications infrastructure has not kept pace. As a result, residents...
HELP!
By: By Annie Gentile
A city water line bursts, shooting liquid 20 feet into the air. A startled resident dashes to the phone and dials 911. Although the situation is urgent,...
Rise of the machines
By: By Alex Brisbourne
Machines that to other machines might sound like science fiction, but in fact, private industries and public agencies across the country use millions...
Proof of delivery
By: By Frank Maguire
Local government officials and employees now are generally comfortable using e-mail to send important information and contracts. However, many people...
A different perspective
Project: Geographic information system oblique imagery Jurisdiction: Monroe County, N.Y Agency: GIS Department Vendor: Rochester, N.Y.-based Pictometry...
Google-friendly tips
By: By Eric Enge
Local government Web sites are growing more sophisticated, employing new technologies to better present content and public information. However, many...
Keeping options open
By: By John Punzak
Historically, open source software has had a reputation for being unstable and insecure. Misconceptions and misunderstandings about licensing models and...
Signing up for the season
Last summer, the Phoenix Parks and Recreation Department launched a Web-based system to process registrations for 8,000 classes and programs at 26 community...
Pulling it together
By: By Marty Osborn
Local governments have spent millions implementing geographic information system (GIS) technology and dedicating resources to program data into their...
Pinpointing public assets
For many years, Covington, Ga., contracted with private consultants to survey and map the community. Two years ago, city officials decided to bring those...
Well served
By: By Betsy Harter
Streaming video is coming of age, a fact best demonstrated by YouTube, a Web site where 100 million videos are downloaded daily. Local government Web...
Why Wi-Fi? Why Not?
By: By Kevin Fitchard
In 2004, when Philadelphia officials announced plans to build a citywide broadband network using a wireless technology called Wi-Fi, they fired the starter...
Payback figures
By: By Alan Leidner
Instead of building separate geospatial information systems (GIS) for different departments, many local governments develop single systems to serve all...
Can they count on IP?
By: By Paul May
Technology developments are changing the world of public safety communications from simple analog radio networks to Internet Protocol (IP) packet-switched...
Avoiding fitful starts
By: By Chad Snow
Replacing a legacy computer system with a large enterprise resource planning or geographic information system can be challenging and time consuming. But,...
What's IT worth?
By: By Russ LeFevre
From Wichita, Kan., to Washington, D.C., governments are pressed to prove the value of their information-technology spending. Their efforts are more difficult...
In their own words
By: By Kim Patrick Kobza
With an array of new communication technology available such as e-mail, Web forms and blogs residents have numerous ways to express their opinions about...











